Course Description
This demo covers one topic from the original full course and contains a video, several activities related to the video, and part of the simulation scenarios.
In the "Customers Service for Clients with Disabilities" course you will have an overview of disability, with simulation scenarios on how to interact with Customers with Disabilities (CWDs) in different sectors. It contains:
Module 1: Overview on Disabilities
Module 2: Positive Communication
Module 3: Simulations of interaction with CWDs
Module 4: From Exclusion to Inclusion
Consulting:
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