The "Essentials of Disability and Inclusive Recruitment" course is designed to elevate your inclusive skills when interacting and communicating with persons with disabilities and to increase your inclusive recruitment skills for persons with physical and sensory disabilities. This course is the perfect choice to embark on your journey toward inclusion.

Outcomes

After completing this course, you will be able to:

  • Learn how to interact with persons with mobility, visual, hearing, and intellectual disabilities, whether friends, colleagues, or clients.
  • Acquire knowledge about disabilities and Inclusion
  • Build inclusive recruitment skills (CV assessment, Interview...)
  • Recruit candidates with disabilities
  • Become a pioneer in creating an inclusive and welcoming environment.


This course is designed to elevate your inclusive skills when interacting and communicating with Customers with Disabilities; it is the perfect choice to understand several types of disabilities. This course will allow you to serve Customers with Disabilities and deliver a better customer experience.

Outcomes

For the Customer Service:

  • Discover how to properly communicate with customers with disabilities.
  • Find how to add value to your customers with disabilities.
  • Learn practical techniques to serve customers with mobility, hearing, visual, and intellectual disabilities.
  • Provide a great customer experience for customers with disabilities.

For the Institutions:

  • Attract a new customer base by reaching out to PWDs, their families, and friends.
  • Build an inclusive culture within the company compliant with the United National Sustainable Development Goals (UN SDGs), where everyone is treated with dignity and respect.
  • Become a pioneer in creating an inclusive culture where everyone is welcome.


This course is designed to elevate your inclusive skills when interacting and communicating with Customers with Disabilities; it is the perfect choice to understand several types of disabilities. This course will allow you to serve Customers with Disabilities and deliver a better customer experience.

Outcomes

For the Customer Service:

  • Discover how to properly communicate with customers with disabilities.
  • Find how to add value to your customers with disabilities.
  • Learn practical techniques to serve customers with mobility, hearing, visual, and intellectual disabilities.
  • Provide a great customer experience for customers with disabilities.

For the Institutions:

  • Attract a new customer base by reaching out to PWDs, their families, and friends.
  • Build an inclusive culture within the company compliant with the United National Sustainable Development Goals (UN SDGs), where everyone is treated with dignity and respect.
  • Become a pioneer in creating an inclusive culture where everyone is welcome.


This course is designed to elevate your inclusive skills when interacting and communicating with Customers with Disabilities; it is the perfect choice to understand several types of disabilities. This course will allow you to serve Customers with Disabilities and deliver a better customer experience.

Outcomes

For the Customer Service:

  • Discover how to properly communicate with customers with disabilities.
  • Find how to add value to your customers with disabilities.
  • Learn practical techniques to serve customers with mobility, hearing, visual, and intellectual disabilities.
  • Provide a great customer experience for customers with disabilities.

For the Institutions:

  • Attract a new customer base by reaching out to PWDs, their families, and friends.
  • Build an inclusive culture within the company compliant with the United National Sustainable Development Goals (UN SDGs), where everyone is treated with dignity and respect.
  • Become a pioneer in creating an inclusive culture where everyone is welcome.


This course is designed to elevate your inclusive skills when interacting and communicating with persons with disabilities. This course is the perfect choice to embark on your journey towards inclusion.

Outcomes

After completing this course, you will be able to:

  • Learn how to interact with persons with mobility, visual, hearing and intellectual disabilities, whether friends, colleagues or clients.
  • Understand diversity and inclusion
  • Become a pioneer in creating an inclusive and welcoming environment.
  • Build inclusive societies


This course is designed to promote an inclusive organizational and HR strategy within the company. This course is perfect for you to embed the roadmap where disability inclusion contributes to company performance and becomes part of its culture.

Outcomes

After completing this course, you will be able to:

  • Provide equal opportunities for all employees or candidates
  • Building an inclusive mindset within the company
  • Become an inclusive company compliant with the UN convention and SDGSs


This course is designed to elevate your inclusive recruitment skills for persons with physical and sensory disabilities. This course is the perfect choice to contribute in a more inclusive society.

Outcomes

After completing this course, you will be able to:

  • Acquire knowledge about disabilities and Inclusion
  • Build inclusive recruitment skills
  • Recruit candidates with disabilities


This course is designed to elevate your architectural notion on inclusive design and accessibility. This course is the perfect choice to contribute in building an accessible space for persons with disabilities.

Outcomes

After completing this course, you will be able to:

  • Attract new opportunities for projects
  • Get the know-how on inclusive design
  • Acquire expertise in growing demand internationally