ProAbled Academy Online Courses

This course is designed to elevate your inclusive skills when interacting and communicating with Customers with Disabilities; it is the perfect choice to understand several types of disabilities. This course will allow you to serve Customers with Disabilities and deliver a better customer experience.

Outcomes

For the Customer Service:

• Discover how to properly communicate with customers with disabilities.
• Find how to add value to your customers with disabilities.
• Learn practical techniques to serve customers with mobility, hearing, visual, and intellectual disabilities.
• Provide a great customer experience for customers with disabilities.

For the Institutions:

• Attract a new customer base by reaching out to PWDs, their families, and friends.
• Build an inclusive culture within the company compliant with the United National Sustainable Development Goals (UN SDGs), where everyone is treated with dignity and respect.
• Become a pioneer in creating an inclusive culture where everyone is welcome.